Last Updated: 8/27/2024

Introduction

Esuperstore Metal Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://esuperstoremetalsltd.com/ and purchase our products, including gold, silver, and other physical metals. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data:

Personally identifiable information, such as your name, shipping address, email address, telephone number, and payment information, which you voluntarily give to us when you purchase products, register for an account, or communicate with us.

Transaction Data:

Details about the products you have purchased and any communications you have with us regarding those transactions.

Technical Data:

Information about your device, browser, and how you use our website. This may include your IP address, browser type, access times, and pages viewed directly before and after accessing the site.

Cookies and Tracking Technologies:

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders, manage your account, and provide you with customer support.
  • To improve our website and services, personalize your experience, and understand your purchasing preferences.
  • To send you promotional communications, newsletters, and marketing materials that may be of interest to you, subject to your communication preferences.
  • To comply with legal obligations, prevent fraud, and protect the security of our site.

3. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to carry out that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: If we are required to disclose your information by law or in response to valid requests by public authorities (e.g., a court or a government agency), we will do so.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us directly.
  • Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those emails or contacting us directly.

6. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Esuperstore Metal Ltd
[Your Company Address]
[Your Email Address]
[Your Phone Number]